Member of Soitron Group

Job opportunities

Open Positions

  • Service Desk Operator

    23. 02. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    As a part of a team on Service Desk support you will provide the service for end-user customers. The goal is:

    respond to requests for technical assistance via phone, email or ticket tracking system, diagnose and resolve technical hardware and software issues , provide 1st line support for our business customers, follow standard service desk procedures, log all service desk interactions, administrate service desk software (ticket tracking system, monitoring,…), redirect problems to appropriate resource, identify and escalate situations requiring urgent attention, track and route all requests and document resolutions, prepare activity reports, stay current with new information, changes and updates, escalate issues and seeks advise when faced with non-standard issues, research questions using available information resources.

  • Back Office Support for Project Management Department

    25. 02. 2015, Bratislava
    full-time, University education (Master's degree), University education (Bachelor's degree), Postgraduate (Doctorate)

    • Help project manager with project planning and project documentation creation and maintenance
    • Virtual support project manager/team in organizing team meetings and keep notes from the meetings
    • Create and maintain Action Item Logs, documenting actions to be done, issues and risks identified and decisions made
    • Help project manager to maintain financial documentation of the project support preparation of financial forecast and financial reporting
    • Develop and prepare project reports for project manager both for internal project control and for meetings with Customer
  • 1st level support - Unix

    25. 02. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    Responsibility to minimize unplanned downtimes, solving requests and associated processes and automating tasks on the UX Server platforms. As a part of global support, you will cooperate with other support teams around the world.

  • Windows Administrator Junior

    20. 02. 2015, Bratislava
    full-time, Secondary with school-leaving examination, Follow-up/Higher Professional Education, University education (Master's degree), University education (Bachelor's degree), Postgraduate (Doctorate)

    As a part of a team of system administrators, you will work on 1st line support for internal and external customer. You will be responsible for end user support, solving customer requests and problems. Communication with the customer on a professional level, cooperation with team members and other support teams are important part of the work.

  • Junior Logistics Coordinator

    04. 03. 2015, Galvániho , Bratislava
    full-time, Secondary with school-leaving examination, University education (Master's degree), University education (Bachelor's degree)

    Your main responsibilities will include: -working on new trade deals, contributing to improvement of projects -managing resources for hardware installations at customers sites all over the world -HW ordering, PC refreshment -tracking order fulfillment -tracking invoice reception -creating reports