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Job opportunities

Open Positions

  • Logistics Coordinator Junior

    21. 07. 2014, Galvániho , Bratislava
    plný úväzok, stredoškolské s maturitou, vysokoškolské II. stupňa, vysokoškolské I. stupňa

    Your main responsibilities will include: -working on new trade deals, contributing to improvement of projects -managing resources for hardware installations at customers sites all over the world -HW ordering, PC refreshment -tracking order fulfillment -tracking invoice reception -creating reports

  • Excel Specialist Junior

    30. 07. 2014, Bratislava
    plný úväzok, vysokoškolské II. stupňa, vysokoškolské I. stupňa, vysokoškolské III. stupňa

    The Data Analyst & Reporting role is a position focused on delivering of reports and their quality check within one or more HP accounts. Data Analyst role acts as the main interface towards organizations that interact with the network tower for the reporting purposes. The role is focused to deliver, control, improve, report and account for the management data provided. - Monitor automated data collection processes and escalate failures to technical teams. - Ensure that data is processed through standard processes in a timely manner. - Produce reports on various platforms for various clients throughout the EMEA Region and report in a timely manner to the relevant parties - Correct and update faulty data, typically adjust data according to customer specific adjustment policies - Act as the main interface in front of account/clients responsible for reporting activities - Provide Monthly billing reports - Provide utilization/installation and client zoning reports

  • Sales Manager/ Hunter

    21. 07. 2014, Bratislava
    plný úväzok, stredoškolské s maturitou, nadstavbové/vyššie odborné vzdelanie, vysokoškolské II. stupňa, vysokoškolské I. stupňa

    • full responsibility for customer care in defined area
    • preparation of sales proposals and contracts
    • responsibility for achieving defined sales and margin/profit targets
    • development of local business opportunities, research of new customers
    • ensuring the proper internal cooperation between sales team and internal partners (presales, technical department etc.)
    • last but not least internal cooperation with Inside Account Manager
    • reporting to Team Leader and Sales Director
  • Helpdesk Coordinator

    21. 07. 2014, Devínska Nová Ves, Galvaniho, Bratislava
    plný úväzok, stredoškolské s maturitou

    sledovanie dostupných monitorovacích nástrojov prijímanie hovorov, prípadne emailov od zákazníka zadávanie incidentov do nástroja na ich evidovanie

  • Incident Lifecycle Coordinator

    28. 07. 2014, Bratislava
    plný úväzok, stredoškolské s maturitou, nadstavbové/vyššie odborné vzdelanie, vysokoškolské II. stupňa, vysokoškolské I. stupňa

    This position helps to balance the workload of the Network team by taking a care of existing workflow tools and assigning the work to engineers. Secondary role would help managers with administrative team management tasks and servers ordering follow-up. Allocates the task to engineers or to a project manager . Needs to understand change and incident management process in team and ensure it is properly followed. Keep eye on the queue, check the queue on the regular basis. Ensure that progressing cases will be resolved in time. Ensure that cases are well balanced assigned to Agent. Reassign the cases if the owner is not in the office to the next available Agent. Maintain team reports and prepare inputs for team performance review meetings. Helps new-hires with account creations and mandatory trainings schedule. Check server orders and call appropriate team if orders are delayed. Responsible for the Change management billing. Drives small projects

  • Order Management Specialist

    28. 07. 2014, Galvaniho, Bratislava
    plný úväzok, vysokoškolské II. stupňa, vysokoškolské I. stupňa, vysokoškolské III. stupňa

    Manage and coordinate order approval process, providing correct tracking and reporting of expenditure & expenditure tracking performance Interface with Procurement team located in EMEA Administration of contract database Order approval routing Monthly reporting on contract costs and service levels Triggering contract reviews with local procurement departments Request ad-hoc and scheduled reporting and/or analysis functions

  • Service Desk Operator

    28. 07. 2014, Bratislava
    plný úväzok, stredoškolské s maturitou

    As a part of a team on Service Desk support you will provide the service for end-user customers. The goal is:

    respond to requests for technical assistance via phone, email or ticket tracking system, diagnose and resolve technical hardware and software issues , provide 1st line support for our business customers, follow standard service desk procedures, log all service desk interactions, administrate service desk software (ticket tracking system, monitoring,…), redirect problems to appropriate resource, identify and escalate situations requiring urgent attention, track and route all requests and document resolutions, prepare activity reports, stay current with new information, changes and updates, escalate issues and seeks advise when faced with non-standard issues, research questions using available information resources.