Member of Soitron Group

Job opportunities

Open Positions

  • Network Specialist

    17. 07. 2015, Bratislava
    full-time, Secondary with school-leaving examination, University education (Master's degree)

    • responsibility for 1st line support management in network infrastructure for internal and external clients.
    • responding to troubleshooting calls and e-mails from end-users of the network.
    • providing answers to users by identifying and researching issues and responses.
    • monitoring networks to ensure security and availability to specific users.
    • maintain network servers
  • Koordinátor školiaceho a testovacieho strediska

    16. 07. 2015, Galvaniho, Bratislava
    plný úväzok, stredoškolské s maturitou, nadstavbové/vyššie odborné vzdelanie, vysokoškolské II. stupňa, vysokoškolské I. stupňa

    organizačné zabezpečovanie interných aj externých školení komunikácia so zákazníkmi/dodávateľmi správa certifikačného strediska príprava mesačných reportov príprava podkladov na fakturáciu tvorba objednávok administrácia EKP zastupovanie počas materskej dovolenky

  • Service Desk Operator

    27. 07. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    • respond to requests for technical assistance via phone, email or ticket tracking system,
    • diagnose and resolve technical hardware and software issues ,
    • follow standard service desk procedures,
    • administrate service desk software (ticket tracking system, monitoring,…),
    • redirect problems to appropriate resource,
    • identify and escalate situations requiring urgent attention,
    • escalate issues and seeks advise when faced with non-standard issues,
    • research questions using available information resources.
  • Junior Process Manager

    22. 07. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    • Responsibilty for process in scope within dedicated roles (Incident, Release, Change manager)
    • Reguraly review of dedicated proceses and keep process up to date
    • Pro-active maintenance;
    • Change management: preparation, acceptance testing and implementation of application related changes.
    • Problem management: manage and resolve technical OS problems (1st and 2nd line).
    • Security management: user management using standard tools.
    • Configuration management: maintain and keep up to date the configuration management administration.
  • Database Administrator Jr.

    28. 07. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    • Operational monitoring and support for multiple customers - 5x8, onduty
    • Change management: preparation, acceptance testing and implementation of application related changes.
    • Problem management: manage and resolve technical Database problems (1st and 2nd line).
    • Security management: user management using standard tools.
    • Configuration management: maintain and keep up to date the configuration management administration.
  • Junior Network Specialist

    28. 07. 2015, Bratislava
    full-time, Secondary with school-leaving examination

    Position is for junior candidates/ Graduates with willingness to learn new things and start carrier in the networking field. 1st line team is a 1st level of a support team responsible for network management for our clients and their customers. The service consists of delivering 1st line support management in network infrastructure 24/7.

    • As a member of a mid-size team, supports LAN networks spread across EMEA with more than 20.000 active elements.
    • Is responsible for communication with customers: he is 1st point of contact for/with the customers and responds to requests for any assistance via phone or email
    • Takes complete ownership of technical troubleshooting on his level (based on his knowledge and accesses) and if needed, escalates technical issues also to further technical levels.
    • Takes ownership of other customer`s service requests (request for some information, report, analysis etc.) and if needed, escalates them to further levels/teams/management.
    • Close cooperation and communication with senior technical teams (opportunity to learn new things)