End user support technician – junior

Job Description:

  • diagnose and resolve technical hardware and software issues
  • end support of computers, cellphones, tablets, printers for internal employess and external clients
  • respond to requests for technical assistance via phone, email or ticket tracking system 
  • responsible for warehouses located in Bratislava, Banska Bystrica, Kosice: regular inventory checks
  • follow standard service desk procedures, work with various tools
  • communicate with dedicated technicians and service desk

Requirements:

  • experience with the PC installation and configuration (HW, SW, OS), 
  • customer service orientation
  • problem analysis and solving
  • good team player, with ability to work in demanding environment
  • communication skills, both verbal and written
  • fluent English

What we offer:

  • To work for modern Slovak company, who adhere philosophy of family company
  • Opportunity of career development (90% of careers rises are from internal sources)
  • Company support of employees education
  • Huge benefits program, with possibility to personalize it according to your preferences
  • Support in life situations (for example marriage, child birth etc.)