Service Delivery Manager
For our client we are looking for people who are professionals responsible for the cloud services costumer strategy, in close coordination with sales.Job offer information- Responsible for the cloud services costumer strategy, in close coordination with sales.
- Taking responsibility for E22 costumer retention, contract owner and driwing costumer growth with a focus on upselling and contract renewal.
Responsible for costumer gain and loss, setting the bid price, contract fulfillment (audit/compliance) and invoicing.
- Costumer experience management.
- Overseeing contract and claim Mgmt. To ensure of compliance and costumer satisfaction.
- Submission of offers to the costumer.
- Ensuring that customer offers meet the delivery obligation of the delivery.
- Chcesking and monitoring costs in order to be able to assume profit and loss responsibility.Personality assumptions and skills- Agile metodology
- Artificial intelligence
- Automation
- Documentation
- ITIL Certification
- Scrum
- Servicenow
- Analysis
- Architecture
- AWS
- Azure
- Business intelligence
- Cloud
- Devops
- Microsoft Excel
- Infrastracture
- JIRA
- Quality assurance
- German - B2
- English - B2BenefitsWe provide wide range of benefits, with option to personalize it according to your preferences.
Working with us, gives you opportunity to:
-work for stable and established Slovak company
-career development
-financial support in life situations
-recreation voucheres
-multisport card
-fully paid anonymous therapy sessions
-supplementary pension savings
-healthcare benefit package
-budget for HW & SW
and more..Information about the companySoitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.
- Taking responsibility for E22 costumer retention, contract owner and driwing costumer growth with a focus on upselling and contract renewal.
Responsible for costumer gain and loss, setting the bid price, contract fulfillment (audit/compliance) and invoicing.
- Costumer experience management.
- Overseeing contract and claim Mgmt. To ensure of compliance and costumer satisfaction.
- Submission of offers to the costumer.
- Ensuring that customer offers meet the delivery obligation of the delivery.
- Chcesking and monitoring costs in order to be able to assume profit and loss responsibility.Personality assumptions and skills- Agile metodology
- Artificial intelligence
- Automation
- Documentation
- ITIL Certification
- Scrum
- Servicenow
- Analysis
- Architecture
- AWS
- Azure
- Business intelligence
- Cloud
- Devops
- Microsoft Excel
- Infrastracture
- JIRA
- Quality assurance
- German - B2
- English - B2BenefitsWe provide wide range of benefits, with option to personalize it according to your preferences.
Working with us, gives you opportunity to:
-work for stable and established Slovak company
-career development
-financial support in life situations
-recreation voucheres
-multisport card
-fully paid anonymous therapy sessions
-supplementary pension savings
-healthcare benefit package
-budget for HW & SW
and more..Information about the companySoitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.